Happy customers

‘We’ve been working with Rebecca for more than two years, to support us with the design and editing of patient information for our organisation. We have five hospitals, so there is a large demand for new information, and the review of existing materials. Rebecca works seamlessly with our team to help maintain demand, but also ensure high quality outputs. It’s rare to find a supplier who’s not only efficient but also flexible and easy to collaborate with. Rebecca has also provided lots of advice to help us continuously improve our patient information service. We highly recommend.’

Rachel Watson, associate director of user insight and user experience design, Imperial College Healthcare NHS Trust

‘We are incredibly grateful for Rebecca’s work with our leaflets. All our leaflets are reviewed by clinical staff and patients who have experienced of our service, and it may that the language used is reflective of our experience. Working with Rebecca really highlighted issues with our language that we didn’t pick up as we live in the medical words. She was responsive and efficient and a pleasure to work with. We are using these leaflets on a daily basis.’

Katia Fournier MScOT, Clinical Specialist, Hand Therapy, Imperial College Healthcare NHS Trust

‘We’ve worked extensively with Rebecca at Anthony Nolan, and it’s always been a total pleasure. Rebecca has reviewed and updated our health information for people whose blood cancer or blood disorder is treated by stem cell transplant. She’s helped us to make our information as clear and accessible as possible for its target audience. She offers many positive suggestions for improvement, which are greatly appreciated, and always hits her deadline. Our health informationis always enhanced following Rebecca’s involvement. Highly recommended.’

Tom Bishop, Head of Patient Information, Anthony Nolan

I have found working with Rebecca to be an invaluable experience. It is great to have a named contact, someone who can advise on the patient perspective and corporate branding. This enables us in Differences in Reproductive Development (DRD) to have all of our draft documents ready to go to the committee in an easy-to-read format. It allows us all to focus on what we do best, saving time for all concerned.’

Maggie Campbell, Clinical Midwife Specialist in DRD Gynaecology, Imperial College Healthcare NHS Trust

Rebecca has edited Terrence Higgins Trust messages and information for a range of different audiences – people living with HIV from all communities, donors, fundraisers, service providers and funding bodies – ensuring they are accurate, consistent and, importantly, easy to read and understand. As a separate project, she rewrote and reordered content for the new IWantPrepNow website, giving people a more clearly informed choice. I would recommend her services – her focus has been on getting our message across in a clear, engaging and accurate way. Her ability to write for a range of audiences was wonderful along with her knowledge of research, evidence and peer review processes.

Caroline Barker Head of Marketing at Terrence Higgins Trust

I was engaged by Henrietta Joy, Director of Communication and Strategy at West London NHS Trust (formerly Director of Communications at the BMA) to oversee the redevelopment of the Trust’s website and implementation of a new CMS working with a small in-house team and digital agency Frank Design. We needed at short notice to supplement the resource with a freelance copy-editor and Rebecca was able to step into the role get up to speed and work diligently through an intensive phase of both fresh content development and rewriting. In addition she became adept at using the CMS and was able to provide much needed additional support in loading and checking content in order to meet a challenging deadline. This all took place at the height of the Covid pandemic and Rebecca was able to work very effectively from home. Such was the quality of her work that she was retained beyond the web project to complete a further assignment with the Trust. I’m happy to recommend Rebecca to anyone looking for a safe pair of hands to handle their copywriting needs.